Review - Clients cant see comment activity in a review playlist that has taken place BEFORE a client joins, lets have them be able to see this
Of course we don’t want clients to see all comments/feedback that has taken place on versions outside of reviews. But often, before a review session happens, we want to already leave behind some comments/notes on versions for them to see, or another client logs in later and then they dont see existing comments. So I think its just a matter of removing the restriction that they cant see the comments from before they joined the session. Would be awesome :)
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Comments4
Luke Inderwick
Could you please clarify where these initial comments were made?
If they were made outside of the review session they will never be visible to a guest.
Guests can only see comments made inside of the review session they are joining (not even comments from different review session). The time at which they join the session should not matter though.
Dieuwer Feldbrugge
inside the review session but before the guest joined. We had issues with guests not seeing anything left before they joined by supervisors or other guests, same session. But, to clarify, “same session” is just the same review list but if you close it and re open it it should still be the same session right? As long as the link is the same
Dieuwer Feldbrugge
This is quite a problem for us now by the way, clients/guests cannot see comments inside the review session from before they joined… Our workflow now is that we make a review list, join the session and leave comments on shots. Then send invites to the client from the same session, then the client cannot see the comment we left behind BEFORE they were invited. Often leading to miscommunication.
Luke Inderwick
This sounds like a permissions bug, looking into it thanks.